LEGAL REFERENCE

Privacy Policy jo aapke account ko protect karta hai

ps1 par aapka personal information, betting history aur payment details ko encrypt kiya jata hai. Hum nahi batate third parties ko aapka account number ya JazzCash wallet details...

Encrypted data storageNo third-party sharingLocal Pakistan complianceAccount security first
ps1 Privacy Policy jo aapke account ko protect karta hai

Humari privacy posture Pakistan mein

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADADGARI CHANNELS

Privacy concerns ka contact kaise karun

Team online

Email Support

Privacy questions ke liye ps1 support ko email karo. Hum 24 ghante mein jawab dete hain aur aapka concern properly document karte hain.

Live Chat

Account security ya data handling ke bare mein instant question poochne ke liye live chat kholo. Hamara team tez se respond karta hai.

Account Settings

Aapka personal data check karo, privacy preferences update karo aur withdrawal history dekho directly aapke account settings se.

SECURITY FOUNDATION

Humari privacy practice kaisy establish hain

Encryption Standard

Sab JazzCash, Easypaisa, SadaPay aur Raast transactions 256-bit SSL encryption ke under transfer hote hain. Login credentials bhi encrypted rehti hain server par.

Payment Partner Vetting

Hum sirf un payment processors ko select karte hain jo Pakistan mein licensed hain aur stringent data-handling agreements mante hain.

No Cookie Tracking

Hum third-party advertising networks ko aapka betting behavior nahi bechte. Analytics sirf hum khud dekhte hain aur sirf lobby experience improve karne ke liye.

Account Access Logs

Har login, withdrawal request aur password change ka record aapke account par visible hota hai. Agar unusual activity ho, hum alert bhejte hain.

Data Retention Window

Agar aap account close karun, hum aapka personal data 90 din baad delete kar dete hain, jab tak legal hold nai ho.

Policy Review Cycle

Saal mein ek baar hum ye privacy policy review karte hain aur agar changes ho tou pehle email se notify karte hain.

Humara stance alag competitors se

Data Selling
Hum aapka betting history marketing agencies ko nahi bechte. Zyada tar gambling sites betting patterns third parties ko pass karte hain; hum nahi.
Withdrawal Verification
Jab aap withdraw karo, hum sirf minimal documents mangta hain to prove identity. Extra personal documents request nahi karte jab zaroori na ho.
Cross-Site Tracking
Hum pixels ya trackers nahi lagata jo aapko dusri sites par follow karun. Aapka ps1 activity alag rehti hai.
Payment Data Isolation
JazzCash, Easypaisa, SadaPay aur Raast details aapke ps1 account mein stored nahi hoti. Sirf transaction reference stored hota hai.
Consent-First Approach
Hum aapse poochte hain email marketing lena hai ya nahi. Default setting off tha hai; aap khud on karate ho agar chahiye.
Dispute Resolution
Privacy complaint ke liye formal appeals process hai. Sirf support nahi, actual review aur corrective action hota hai.
Transparency Report
Saal mein hum publish karte hain report jo batata hai kitne data requests aaye aur hum ne kitne comply kiye.
PLATFORM SAFEGUARDS

Privacy ke core mechanics jo ps1 ko define karte hain

Session Timeout Aapka session automatic 30 min baad logout ho jata hai...
Two-Factor Protection Optional 2FA aapke account par available hai. OTP aapke registered...
Withdrawal Limits Aap daily withdrawal limit set kar sakte ho apne account...
IP Whitelist Option Aap specific devices ya IP addresses approve kar sakte ho...
Privacy Dashboard Aapke settings mein full visibility hai—kaun sa data store hai...
Data Export Right Request kar sakte ho aapka sab personal data CSV mein...

Privacy ke bare mein aam sawaal

Nahi. Hum sirf transaction reference number aur timestamp store karte hain. Aapka wallet credentials encrypted payment gateway par rahti hain, ps1 server par nahi. Withdraw karte waqt hum sirf destination account verify karte hain, details save nahi karte.

Sirf aap aur ps1 support (agar aap complaint karun). Third parties nahi dekh sakte. Agar aap account close karun, history 90 din mein delete ho jati hai. Audit purposes ke liye anonymized data backup rah sakti hai.

Nahi. Password reset link sirf aapke registered email par bhejta hai. Hum customer support ko aapka password kabhi nahi dikhata. Reset link 1 ghante valid rahti hai aur then expire ho jati hai.

Nahi karte. Hum marketing emails sirf bhejte hain agar aap opt-in karte ho settings mein. Hum third-party ad networks ko aapka behavior data nahi bechte aur cross-site tracking nahi karte.

Anti-money laundering rules paalne ke liye. Supported Pakistan regions mein hum minimal docs request karte hain—photo ID aur utility bill. Data sirf compliance ke liye use hota hai, sale ke liye nahi.

Haan. Agar unauthorized access ya data leak confirm ho, hum 48 ghante mein email aur SMS se alert bhejta hain. Hum step-by-step guide bhi deta hain ki aap apna account kaise secure karun.

Yes. Material changes ke liye hum pehle email notification bhejta hain 30 din pehle implement karne se. Aap opt-out kar sakte ho; agar nai terms agree nahi karte to aapka account ko pause kar deta hain, delete nahi.